About Us

Choosing an online casino at which to enjoy playing your favourite games may seem daunting with so many platforms available. BIGGG comes with all the peace of mind players deserve, from safety and security to being fully licensed and regulated. Players can rest assured that fair play and Responsible Gaming are a priority at BIGGG and that they will be enjoying a world-class online casino experience from start to finish. Read on to find out more about the BIGGG commitment to gaming excellence.

Our expertise in the online gaming industry

A dedicated crew of top-notch industry specialists work together to create the incredible gaming experience enjoyed by players at BIGGG. The user interface is light and easy to navigate, but doesn’t sacrifice the advanced features that make BIGGG a next generation casino. The rewards system gives players free spins to games that match their preferences. Enhanced security protocols and a dedicated security team ensure all deposits and withdrawals are processed using the strongest security standards. Attention to detail ensures that seamless, slick gameplay is always available. We know what players want and deliver exactly what’s needed, as well as introducing innovation across the best games available and making it as easy as possible for players to make deposits and withdrawals via a plethora of trusted providers.

Partnerships with Top Game Providers

It’s essential to have the best-possible games to drive an online casino platform, and BIGGG has partnered with leading game providers renowned for their proven ability to deliver on expectations. These partnerships take into the account the need for building the lucrative and meaningful relationships that drive a successful platform.

High-Quality games

At the heart of BIGGG’ success as an online casino lies an expansive portfolio of high-quality games sourced from around the world. Within the games lobby, players will encounter legendary titles like Razor Shark and Jammin’ Jars as well as new favourites covering every theme imaginable. Renowned game providers are showcased with exciting and innovative gameplay that can be enjoyed in desktop format or via a mobile device such as a tablet or smartphone. There are games for high rollers and newcomers alike, each one offering fresh takes on bonus rounds, reel action and, with a bit of luck, the chance to win rewards. New games and game providers are added to BIGGG all the time, so there’s something for everyone.

Licensing and compliance

A reputable online casino must adhere to the licensing and compliance regulations within the territories in which it operates. BIGGG not only has licences to operate within specific regions, the company is a stickler for compliance regulations and guidelines that protect players and provide a safer operating environment.

Our commitment to Fair Play and Responsible Gaming

Regional and local legislation requires an online casino to adhere to strict operating procedures and guidelines to ensure player protection. BIGGG is built on the principles that provide a safe space for players to enjoy casino experiences.

Security Measures

Online casino security and privacy comes from a combination of data privacy (the accessing, processing and storing of personal data), compliance (ensuring that all regional and local regulations and guidelines are met), encryption (SSL) - ensuring privacy, authentication, and data integrity in internet communications - as well as the ways in which data is collected and used in general in the online casino environment. A framework is contained in the Privacy Policy | BIGGG Casino that outlines the necessary processes for the management and processing of customer information. From the beginning of the customer relationship, customer privacy must be prioritised in online security, so that each step, from Know Your Customer (KYC) requirements to ongoing data management follows a rigorous, end-to-end, structure.

Responsible Gaming Resources and Support

At BIGGG, Responsible Gaming (the collection of guidelines and processes that provide players with the tools they need to manage their gambling activities) is the basis for our code of ethics, with dedicated tools in place to help players manage their time and spending limits, as well as tips to help safeguard against problem gambling and information about Professional Resources, too. BIGGG offers round-the-clock access to Customer Support. Responsible Gaming guidelines help players to protect themselves and to prevent the onset of problem gambling.

There are multiple systems, tools and procedures to ensure Fair Gaming is in place at BIGGG Casino to provide all players with the same chance of winning or losing. These include the Random Number Generator (RNG), a computerised algorithm that generates a random number that which provides a random spin or draw (playing cards) ensuring that video slots and table games cannot be manipulated, Return to Player rates as specified by gaming regulations and a strict framework to uphold the responsibility held by the casino to operate in a way that ensures Fair Gaming.

Our player-first philosophy

Players come first at BIGGG, from support to offering them a chance to enjoy rewards and promotions. Providing a top-of-class user experience is our daily objective.

Customer Support

BIGGG has 24 hours a day, 7 days a week Customer Support (Live Chat and email) in most markets, to assist with any queries. It’s always advisable for players to peruse the Terms and Conditions at BIGGG Casino to find out more before signing up to help with understanding some of the basics. including the processes involved in making a deposit or withdrawal. Players can find out more by reading through our Bonus Terms & Conditions, too, so that an opt-in offer is fully understood before acceptance.

Rewards and Promotions

At BIGGG, our motto is Get More. We reward our customers with more free spins to the games you play, generous cashback offers, unexpected bonuses, the Levelz reward slot, the best payment methods, fastest transactions, and plenty more. Our Loyalty+ customers receive round the clock service from their own personal account manager.

User Experience

Players expect seamless and slick gameplay, and that’s what they’ll find at BIGGG. Most games are optimised for mobile play, so players can enjoy a session on their desktop machine at home or on the go via a mobile device such as a tablet or smartphone. No matter the preference, the gameplay will always deliver smooth action, impressive graphics and vivid sound.

There are always promotions on the go, to make sure that you get the most of these, it’s advisable to consent to receiving marketing communication. Players can adjust this setting under “My Account” on the home page. BIGGG is designed to provide options that meet player preferences at all times.

Regulated and Licensed

One of the most important considerations when choosing an online casino is to select one that is licensed and compliant. BIGGG is fully licensed and regulated and is subject to regular audits.

Regulatory Compliance

BIGGG has a dedicated compliance team in place to check and verify that all the company’s operating procedures and products adhere to stringent regulatory requirements. While these may differ from territory to territory, players may be reassured that the platform follows the rules. Industry bodies perform regular appraisals to ensure that the BIGGG’ platform and its related activities remain compliant at all times.

Regular Audits

Regular and ongoing independent audits that take place; certifications through industry bodies such as eCOGRA along with adherence to strict rules provided by regulatory organisations, as well as conducting business within a Responsible Gaming framework all contribute to the responsibility held by the casino to operate in a way that ensures Fair Gaming.

Safe and Secure Data Practices

Security at BIGGG is an organisation-wide responsibility, from the programmes and platforms that are used to deliver the gaming experience to the individuals and teams working with software and hardware behind the scenes. Measures in place include:

ISO Security Certification

ISO 27001 sets out the best practices for an Information Security Management System by adopting a risk-based approach to Information Security, and BIGGG has passed ISO 27001 audits that come with international recognition.

Regular Staff Training

An official requirement for operating within the MGA markets as well as the regulated German and Ontario markets is that all staff within an online casino undergo mandatory training. This training covers Anti-Money Laundering and security modules as well as modules on Responsible Gaming.

The Security manager conducts a New User Presentation and provides background information on the Information security policy for all new employees, with follow-up training also being provided throughout the employee’s career journey.

Regular Security Audits

BIGGG undergoes periodic security audits to ensure that the company and its employees are adhering to regulations and procedures relating to security. These audits are carried out to international standards.

Conclusion

This introduction to BIGGG is designed to offer players complete peace of mind that they are playing their favourite games at a safe and secure online casino that is licensed and regulated.

Commitment to Providing a Safe and Secure Gaming Experience

Our commitment to players is that they will enjoy a safe and secure gaming experience at BIGGG. From creating an account to logging in, making payments or withdrawals and being able to access account information and updates, BIGGG is determined to ensure the best possible environment in which to safely enjoy online casino games.

Player-centric approach

Players come first at BIGGG. This online casino platform is designed to provide a fun space in which to explore and enjoy the best casino games the world has to offer. You’re bound to enjoy entertainment at its best at BIGGG.

If you are still uncertain about anything, you are welcome to contact our friendly Customer Support team.